cordless telephone

Maintenance to take telephone system offline December 22

Maintenance work to the campus telephone system will take it offline overnight after the University closes Friday, December 22.

The power distribution system that links the utility power, generator and UPS batteries to the telephone system will be replaced. The old system is aging and is at risk of failure due to unavailability of replacement parts, says Kevin Macnaughton of Information Technology Services.

The entire telephone system will go silent sometime between 7 and 8 p.m. Friday evening. The replacement work will proceed over the next seven hours and the system is projected to be back online by 3 a.m. Saturday.

While the telephone system is down, there will be no dial tone on any phones on campus. Traditional phones will be without power. VoIP phones will appear operational, but will be unable to connect. There will be no answer if someone dials the University and voicemail will be unavailable. Emergency phones also will not work.

In case of emergency on campus during this period, use a mobile phone to call 911. Windsor Police Services will relay the call to Campus Police. Direct any questions or concerns to IT Services at 519-253-3000, ext. 4440.

GlobalProtect logoThe GlobalProtect VPN client supports Mac as well as Windows.

New client provides Mac access to campus virtual private network

A new service of Information Technology Services will provide security for UWindsor students and employees connecting to any network or public WiFi. For the first time, IT Services is providing a virtual private network (VPN) client that supports both Windows and macOS computers and laptops.

The new client, GlobalProtect, is available immediately, so people can make use of it over the holidays, and will work in more locations than the previous client. VPN is a technology that allows computers from around the world to connect to the University network securely. Its use is industry best-practice to secure remote workers.

GlobalProtect is authenticated using a UWin account, so that only the University community can use it, and is encrypted, so that no one can eavesdrop on your activity. Connecting to the VPN allows you to access most digital services just like you were using your computer on campus.

Since all VPN traffic is run through the campus firewalls, users get the same protection on their laptops wherever they are (e.g. a coffee shop or hotel) from threats on the web as their workstations on campus do.

Download instructions are available in the Knowledge Base article. Installation is easy and straightforward. The client also has an auto-update feature, so that IT Services can provide users with the newest and most reliable version.

DailyNews to publish Monday, Thursday next week

DailyNews, the university’s e-newsletter, will publish Monday and Thursday, December 18 and 21, before the holiday break.

Editor Kevin Johnson reminds contributors to consider its reduced frequency of publication as they schedule submissions. He welcomes all story ideas and suggestions at

DailyNews will return to regular quotidian publication on January 3.